Frequently Asked Questions
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Do you offer Cash on Delivery?+
Yes! Cash on Delivery is available all over Pakistan. Pay when your order arrives.
How long does delivery take?+
Same-day dispatch from Lahore. Delivery typically takes 1–3 days for major cities and 3–5 days for remote areas.
Can I track my order?+
Yes — visit our Track Order page and enter your order number and phone number to see the live status.
Are the products genuine?+
Absolutely. DigiZone only sources products from authorized distributors. We guarantee 100% genuine products.
What if I receive a damaged product?+
Contact us on WhatsApp within 7 days with a photo/video of the issue and we will replace or refund your order.
Do you deliver to my city?+
We deliver to all cities and towns across Pakistan including remote areas via TCS, Leopard, and Trax couriers.
Can I cancel my order?+
Orders can be cancelled before dispatch. Contact us immediately on WhatsApp if you need to cancel.
Is there a minimum order amount?+
No minimum order! Orders above Rs. 5,000 get free delivery.